Stream 2: Spearheading a digital culture at every level of the business
10:30
Welcome from the Chair

Tony Moroney
Founder and Managing Partner, BetaDigital, Co-founder, Digital Transformation Lab, Cork University Business School, UCC
10:45
PANEL DISCUSSION:
Harnessing digital transformation and emerging technologies in the post-Covid19 era
- Evaluating the strengths and weaknesses of digital performance during the pandemic
- Combining digital, technology, mindset and culture to create a smooth digital experience
- Advancing automation to accelerate digital transformation and developing a proactive automation strategy
- Securing digital business transformation: What CIOs need to know and how to prepare

Dr Ben Warren
Senior Technology Leader & digital transformation expert

Mary O’Connor
CIO, ESB
11:20
CASE STUDY:
Digital transformation
11:40
PANEL DISCUSSION:
Identifying the sweet-spot between excellent customer experience and future goals of the business
• Putting trust at the centre of customer experience
• Critically question data collection within the organisation
• Deploying cutting-edge methods and embracing innovations to measure and enhance CX

Thomas Reby
Head of Hardware, Google Store and Google One, Google

Helene Graham
Technology Consultant, former CIO, Dunnes Stores
12:20
PANEL DISCUSSION:
Everything-as-a-Service: Just what every CIO wants?
Enterprises have an ever-growing reliance on managed-service providers as they focus on driving business. This session will focus on security, service availability, cost efficiencies, compliance and governance with real-life examples of what’s happening within the Irish market and how “as-a-service” is becoming the new norm.

Conal Lavery
CEO, Real World Analytic and Founder, Wia

Kevin Reid
Chief Technology Officer, Sureskills

Séamus Dunne
Managing Director, Digital Reality Ireland